Help

Live stream help

Can't get to your stream?

Log in with your email address and the password you entered at checkout, then choose the event and the day you purchased.

Already logged in? Go straight to your events.

Mostly blank page?

If you log in and see a mostly blank page with just the words "Blue Platform" and "Red Platform," try a different web browser on your computer. Google Chrome is recommended.

Black box or slow to load?

On slow connections, especially phones using mobile data, the stream may take a minute to appear or may show up as a black box at first. Leave the page open for at least 60 seconds.

You can also try a different device. Some older devices, or devices with ad-blocking extensions, may have trouble.

Still stuck?

Email email@usamwevents.com and we’ll get back to you as soon as possible.